Millicent Sarfo is a confident, well-organized person with over 6 years’ experience in the telecommunication, management and administrative sectors. Mimi has extensive experience in supporting mid and senior-level managers by providing them with consistent administrative support. Mimi is a highly approachable individual with a pleasant attitude and a willingness to make a positive mark. She demonstrates her ability to maintain workflow of the office by ensuring that systems are running appropriately, organizing and scheduling appointments, and planning meeting details. Additionally, Mimi develops and maintains filing systems following her company’s established procedures and protocols, liaises between different departments, and acts as a sole point of contact for both external and internal agencies and clients. She has excellent communications skills honed over the years from interacting with customers, partners, and management; strong management and customer relationship skills; and a sharp eye for detail. Mimi manages the company clients’ accounts across the continent and ensures timely resolution of issues. She successfully brought on various board vendors, making the supplies system 60% more efficient than before. Mimi is also a peer educator volunteer for youth development and an entrepreneur in her local community. Mimi shows commitment to the young women in her community by organizing trainings on handiwork, catering, and administrative skills. Her passion for development led her to pursue a Master’s degree in Development Management, which she is currently undertaking. Mimi loves to touch lives and is motivated by her passion-driven heart to make a change anywhere she finds herself.