Human-centered design is a problem-solving approach that consists of involving the people affected by the problem in the design of the solution. The solution an be a product, a service, environments, organizations, and modes of interaction*.
It consists of three phases:
1- Inspiration phase: The main objective of this phase is to learn from the people we are designing for and understanding their needs,
2- The ideation phase: Is about making sense of what we have learned during the inspiration phase, the main objective is to identify opportunities for design and prototype possible solutions.
3- The implementation phase: Is the phase where the solution is brought to life, since you have involved the people targeted by this solution which was refined during the previous phases the solution will be a success.
- HCD Toolkit- Ideo